Showing posts with label Dhiraagu My Account. Show all posts
Showing posts with label Dhiraagu My Account. Show all posts

Monday, August 26, 2024

Dhiraagu My Account hacked

Last Saturday early morning I called Dhiraagu Customer Service Call Center to check on something and the girls at 123 told me to login to My Account in Dhiraagu web portal....

I logged into My Account and when I checked my profile I noticed and realised that my mobile phone was hacked and my Dhiraagu Mobile App was compromised...

It was done by those cyber criminal thugs of Furathama News..

A man named Saamil Hassan has changed the primary email to saamilhassan@gmail.com and primary mobile number to 7487089 and there was another mobile number 7350205 added to my profile (both numbers seems to be disconnected now as Dhiraagu's staff informed me in their Viber support )...

So to secure my Dhiraagu account I changed and restored the contact credentials back to my own details and changed the passwords.

I also updated my KYC in Dhiraagu which uses Artificial Intelligence (AI) and had to take a selfie of my face and upload front and back covers of my ID card with assistance by those beautiful voices of Dhiraagu 123 girls...

 













 

 



Tuesday, December 5, 2023

Upgraded my Dhiraagu postpaid

Earlier tonight I using Dhiraagu My Account portal, applied to upgrade my mobile Dhiraagu postpaid package from Postpaid 150 to Postpaid 350...This is the package I used before mid 2021 which I downgraded because the Covid-19 recess finally had hit me and effected me...Now I am back to normal...

A while ago I received two SMS from Dhiraagu informing me that my package has been upgraded...

It's now 11:32 PM of Tuesday 5 December 2023...

Alhamdhu Lilaahi...Allah Akbar...